ARE THE ITEMS GENUINE, NOT PLASTIC?

Yes,our items are genuine and of high quality and made of original materials. All product pages specify the exact material.

WHERE ARE THE PRODUCTS MADE?

Most of our products come from China, which is where the Feng Shui culture originated.
Some of our products come from supplier sources, while we have been certified by masters to be authentic and valid. As for the quality of our products, we have gone through many factory inspections and production guidelines to ensure that all of our partner factories provide the highest quality products and fair working conditions.
The other part of the products are designed by the masters themselves and are our original products, which are then produced and shipped by our partner factories.

HOW DO YOU SHIP THE ITEMS?

We work with the best transportation service companies to ensure your order arrives as quickly as possible. However, since most of the products come from overseas, shipping will take some time, so please be patient!

WHEN WILL MY TRACKING INFORMATION APPEAR?

Tracking information generally updates 3-7days after your tracking number is received. This allows time for the carrier to pick up your item and tracking to go live on their end.